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INSIGHTS
Insights
Practical thinking on operations, systems, and growth.
From Chaos to Clarity: Making Operations Visible
Operational chaos is rarely bad management. It is usually a company that outgrew the way it remembers how its own work is done — and clarity is more specific than a folder of diagrams.
Read more →Go-Live Is Not the Goal
Go-live is the most heavily defended date in an ERP project and the least meaningful one. Governance treats it as an ending — which is why the outcome the system was bought to produce never gets measured.
Read more →Why Post-Go-Live Support Fails — and How to Tell If Yours Is Failing
Post-go-live support rarely fails for technical reasons. It fails because support was scoped as a phase, the knowledge left with the implementation partner, and nothing turns a recurring incident into a fixed process.
Read more →The Hidden Costs of Failing Post-Go-Live Support
Post-go-live support costs what it costs whether you budgeted for it or not. Seven places the money actually goes when support is under-resourced — and what a properly funded arrangement looks like instead.
Read more →What Happens After Go-Live
Go-live is the day your new system becomes the system of record — not the day the project ends. What the weeks after it actually consist of, who owns each part, and when hypercare should stop.
Read more →How to Run a 12-Week ERP Implementation
Most ERP projects take 6–18 months. We’ve delivered them in 12 weeks — three times. Here’s how.
Read more →The M&A Integration Checklist
Most M&A integrations fail in the first 90 days. This checklist covers everything from pre-close to execution.
Read more →Staff Augmentation vs. Permanent Hire
A permanent hire in Belgium costs €4,500–€7,500/month all-in. When does staff augmentation make more sense?
Read more →Process Mapping 101: A Practical Guide
Every business has processes. Most have never mapped them. Here’s how to start — and why it matters.
Read more →The ERP Application Management Guide
Most businesses treat their ERP as set-and-forget. That’s a costly mistake. Here’s what active management looks like.
Read more →Want to discuss any of these topics?
Book a free 30-minute discovery call. No jargon, no pitch deck, just an honest conversation about your situation.
Currently accepting new engagements for Q2 2026.